Privacy policy
1. Introduction
California eShop ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or communicate with us.
2. Information We Collect
We may collect the following information:
- Name and contact information.
- Billing and shipping addresses.
- Email address and telephone number.
- Order details and purchase history.
- Payment-related information processed through our payment providers.
- Device information, IP address, browser type, and website activity.
- Information you provide when contacting customer support.
3. How We Use Your Information
We use collected information to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Process payments and refunds.
- Provide customer support.
- Send order confirmations and important updates.
- Improve our website and shopping experience.
- Detect and prevent fraudulent transactions.
- Comply with legal and regulatory obligations.
4. Sharing Your Information
We may share relevant information with trusted third-party service providers when necessary to operate our business, including:
- Shopify, our e-commerce platform.
- Payment processors and financial service providers.
- Shipping companies and delivery carriers.
- Website analytics and marketing service providers.
- Professional advisers and government authorities where legally required.
We do not disclose personal information for purposes unrelated to our business operations without an appropriate legal basis.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, remember shopping preferences, analyze website traffic, and support marketing activities.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of certain types of data sharing or targeted advertising.
- Request information about how your personal information is used.
California residents may have additional rights under applicable California privacy laws.
To submit a privacy-related request, contact us using the email address below.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
California eShop
Elk Grove, California, USA
Email: info@californiaeshop.com